The Working Journey

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Observations for High Potentials from Career Path Feedback

Read the article below first, then watch this abbreviated Career Path Appreciation feedback given to a high potential. You may want to watch as a refresher (if you have done a MCPA or CPA with me over the years) or are interested in how a practical example of the generic insights shared in this article.

During my career I have been privileged to listen to over one thousand people talk to me in depth about their Working Journey. I have heard how their journeys have unfolded; the wonderful times of flow and those times of stress and hardship. And of course, their hopes for the future.

My interviews have been over a diverse range of individuals, from the illiterate to those in high profile public leadership roles (even a Nobel Prize Winner). Here are some of my observations;

People GROW their Working Journey to fit their LEVEL of comfort.

By and large most people strive to actualise their potential as best they can. That is, until they reach a place where they become ‘comfortable’; a position that is then defended. Being ‘comfortable’ represents the known; where uncertainty becomes ‘manageable’; the known knowns and the known unknowns. ‘Comfortable’ is a complex idea, maybe its when we find balance and harmony in our different Journeys(1), or as Gillian Stamp says, ‘we become whole’. I also suspect it is when someone reaches their point of mature value adding (no further cognitive transitions) or they are adding value in a particular work theme over a long period of time. Balance, mastery and growth of knowledge, skills and experience become important, as is defending that ‘wholeness’ or sense of ‘comfort’

This ‘comfort’, or acceptance of a status quo is part of what I think defines a mid-life crises, although what constitutes mid-life in chronological age can vary considerably, but for most, its between 35 and 55 years of age. Trade-offs across the different Journeys is of course a pre-requisite for ‘comfort’.

For high potentials(2) the situation is usually very different, because they are driven by a deep need to add value (however defined) in increasingly complex ecosystems. This accelerates as they mature. Their level of comfort (and flow) is in almost continual flux for the bulk of their Working Journey. Stability quickly becomes stifling. Many follow unconventional and uncertain career paths, with rapid promotions, successes and sometimes crushing failures in the process.

Almost always, individuals with high capability (potential) find the feedback from this process really meaningful, because it provides a navigational aid to Life.

Why? It gives us predictive dates with destiny, it gives us symptoms of change to be on the alert for, it offers solutions or pathways to consider in our planing, it provides hope for the future and importantly, a light into the darkness of the future.

The process provides a rare insight into the Order that exists beneath everyone’s Journeys and specifically our unique Journey of the Self (1), (i.e. how our capability will unfold) that in turn, dictates the broad pathway of our Working Journey and the challenges we will need to actualise, to find flow. For high potentials, this is gold.

Don’t underestimate the power of your subconscious desires, they can often manifest, in real time, so spend the time being clear on what you actually want. Its a great investment.

The emergence of next steps during a transition period for many have direct connections to their background, experiences and what they value, passionately. Ideas and thoughts acts as attractors for desired opportunities. What was wished for strongly enough, often manifested. People reported clarity, consistency of thoughts and actions did manifested their hopes.

Conversely, if you have no vision, no passion, then what we manifest is a jumble, a confusion and increased uncertainty. The greater the clarity and hunger to achieve it, the clearer and more certain the outcomes.

We are in charge of our own Journeys. Mentors, a good HR function and an effective board can add immense value, but the truth of the matter is; your Working Journey is in your hands. High potentials realise this early on and embrace the fact.

A very useful tool is a journal. Those who adopt the use of making personal notes regularly say it allows for reflection, reminders and in hindsight, come to realise that putting thoughts into words, clarifies thinking. Some talked about defining moments, when they decided to take on risk to follow their passion(3).

Remember risk is the first step, without risk, nothing happens.

risk the ride…

Another observation is options are thin at the top end…life is challenging, especially for truly high potential individuals.

A significant percentage of those with capability to work in the Values Domain(4) tend to end up with work portfolios. For corporate individuals this may translate as finishing stints as CEOs (5) or as executive teams members. The next step is joining boards, as well as lending their support to one or more causes, campaigns and sometimes deferred pursuits (e.g academia, hobbies).

For others who have chosen different paths, the road for the majority seems more rocky and underutilisation becomes a real issue. Like those from the corporate world they manage a patchy portfolio of activities, but finding flow may be more of a struggle then those with a more conventional career ladder.

The evidence is actualisation depends on one’s desire to embrace Life. You MUST live your best life. Below is a summary I put together some years ago based on these interviews.(6)

In closing remember the words of Abraham Lincoln, “It is not the years of your life, but the life in your years” that counts. Remember and harken those words from Dylan Thomas poem“Do Not Go Gentle into That Good Night’

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Notes:

(1)Gillian Stamp. The Four Journeys.

(2) Definition of High Potential; ‘People with capability to grow cognitively and be in flow with the complexity of the work theme of Strategic Intent and beyond.’

(3) See Adizes, I. (1996) In Search of Prime, especially the sections on infants and go-go for understanding this Risk of setting up your own venture.

(4) Values Domain – Work themes of Corporate Citizenship and Corporate Prescience – work levels VI and VII.

(5) By CEO I refer to entrepreneurs, corporate leaders of profit and for purpose. They may be state based, national, multinationals or international.

(6) Sadly , I think this wonderful tool is in danger of vanishing.Why? Models not understood and complex, HR professionals unaware, not quick fix or bling, victim of high priests and poor management over decades; rigorous, expensive and time-consuming training.

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Commonwealth Bank of Australia and the APRA report – a Requisite Failing

APRA, Australia’s prudential regulator, recently released a scathing report on the Commonwealth Bank of Australia.  Coming in the midst of a Royal Commission into the Financial Sector, that has seen many in the financial services industry stumble, after the spotlight has been shone into their internal workings. The Australian Financial Review commenting on this report, said:

“The senior management were highly intelligent and collaborative (1) while the institution itself delivered financial success. By most measures, from return on equity to customer satisfaction it outscored its peers. Yet somehow this complex, but high-performing institution, has found itself the subject of one of the most scathing assessments of a corporation ever compiled.”

I want to dwell on the CBA and this report, as there are some important lessons to be learnt from an organisational design, operating model and leadership perspective. In the mid nineties CBA introduced Requisite Organisation – a meta model for structuring, organising and leading goal directed enterprises.  Requisite (as required by the nature of things) is the name given by Dr Elliott Jaques to a powerful set of models, constructs and practices for creating sustainable, transparent, goal directed (and felt fair) organisations.  This body of work has been supported by sound research and the work of many eminent scholars and public and private leaders.

Requisite has evolved over more then a half century, developing through theoretical changes and best practices usage globally.   That said, application is a different matter, and one needs to consider the culture into which it is being applied. If the principles become perceived as inflexible rules, and the practices and principles the domain of select specialists (when it is aimed at empowering managerial leaders),  the basics of felt fair and transparent leadership quickly become subverted into power politics and personal goals.  This has led to a poor image and damaged reputation, noticeable by publicized failures.  CBA was one of them(2).

In the mid 1990’s CBA introduced Requisite and this was used for a number of years, before being discarded.  I recall being on a plane to New Zealand with a senior executive from CBA who spoke about the autocratic, hierarchical style of management Requisite had created in the bank, while another person, could not bring themselves to mention the name because of the pain it has caused.  In contrast another employee at the time complained how the good work they had been doing had been curtailed, because it was seen as dismantling power fiefdoms.  Whatever the reasons, Requisite was dropped and its legacy was sadly tarnished.

Back to the APRA report and its findings; key issues identified at the CBA were the very issues that Requisite is designed to address. Requisite (or what we in WJ refer to as Requisite Enterprise) is about designing effective structure.  Firstly it needs the working spine – a vertical hierarchy of unique value adding work themes (or levels).  Consider this from APRA –

“Within CBA, the vertical lines of accountability that travel down business lines are generally well understood.”

Understanding a vertical reporting structure is very different from one that adds value in a unique way. Most vertical structure do not do this and this is validated by APRA’s comments re;

” a federated organisational structure that required but did not have clear roles and responsibilities for issues that spanned business units and a lack of collective and end- to-end accountability (Senior Leadership Oversight chapter)”

In Requisite, intent informs strategy which leads to structure. The complexity of the intent determines the number of work themes.  A quick glance at the graphic on proportion of staff in seniority in the AFR report, shows immediately one level too many.  This increases risk, blurs accountability, creates confusion, builds bureaucracy and results in a non value adding hierarchy.
Once structure and function is clear, role clarity becomes paramount; its what makes work fun, challenging, allows for ‘flow’ and delivers the intent. Coupled with role clarity is the commensurate authority to deliver on accountability and to make decisions.  This is where Requisite excels, it has the tools to do it well, individually or collaboratively. Consider the following from the APRA report:
“In the panel’s view, the focus on empowerment of individuals was not balanced with a corresponding focus on collective accountability”

If the vertical spine represents the skeleton, then the muscles, tendons and organs represent the functions, projects, teams and the systems of work.  They provide the ability to operate cross functionality, allowing coordinated goal directed actions, thus enabling value chains to work effectively.  Understanding how to make cross functionality work is well understood in the Requisite tool-set. Nowadays all organisation’s work cross functionally in flat agile structures, which require more then ever, for clear decision making authority and accountability to be spelt out. This is clearly a major fault at CBA as the APRA report makes clear;

“The Panel’s assessment, however, is that collective accountability across business lines has been poor. As a result, accountability in CBA has been, at best, opaque….The desire to move away from a past combative culture has led to some over-compensation in pursuit of collaboration. The result has been pockets of excessive consultation or consensus- driven activity, leading to slower decision making, lengthier processes and slippage of focus on outcomes. Referred to multiple times particularly by risk function staff, this type of behaviour has been at the expense of constructive challenge and cross-examination across the three lines of defence.”

Doing cross functional work correctly means risk management is build into the process.

Pendulums don’t stop midpoint.  Collaboration is necessary, as is the funding of purpose (via profit in private institutions) and these social memes of culture need to be understood and balanced.  Financial institutions appear by and large according to the Royal Commission of having done an appalling job in this regard.  CBA jumped from the blue and orange memes of culture(3) to those of internal green, (no one want to make a decision, everyone has to be consulted, collaboration on everything, trust in good intentions) while other parts of the business were low orange (unscrupulous profit drive). Healthy blue memes are needed for risk management (clarity around process, decision making rights, structure, accountability etc), while the yellow meme allows for discernment, balance and selecting what works with integrity.

” a cultural ‘mentality of trust’ and ‘over- consulting’, manifested in a lack of constructive challenge throughout the senior management levels and at the Board, and in bureaucracy diluting accountability” (highlighted in the Culture and Leadership chapter – a perfect example of the green meme);

Finally I see that leadership represents both the neural network and the brain, activating structure and function. It creates the culture and drives goal directed work.  Requisite offers an effective language to give meaning, leadership tools and practices that ensure a structure is fit for purpose and inhabited by people in flow. In other words, a healthy organisation.

In conclusion, I would like to leave you with the question, what might have been the outcome of this review if CBA had remained requisite? Perhaps by now it would be evolved into Requisite 3.0?  Evidence shows that once embedded, this operating model has supported companies for four or more decades, with regular refreshers and updates.  Like any sustainable operating system.(4)

Notes

(1) Requisite has three integrated strands; structure, leadership and people. Being highly intelligent and collaborative  is no recipe for success, but certainly an essential building block. What is also needed is understanding how to be an effective leader, being competent in the tools of the trade and  clear on what works needs to be done.

(2) Recently, when an executive team in an ASX top 100 was considering introducing Requisite for its 15,000 strong workforce, some of the team members cited the CBA failure as a reason not to do so.  Luckily this view did not prevail and this organisation, three years later, has hit many records, including employee engagement, market perception and share price performance.

(3) Memes are packets of culture, like genes. Memes represent dominant societal values and these are reflected in organisational cultures.  First articulated by Dr Clare Graves and called Spiral Dynamics by Dr Don Beck, they have recently been made popular by Frederick Laloux in this book ‘Teal Organisations’

(4) The fact that the CBA had a Group CEO leadership change during implementation may also have been problematic. Research has shown that for Requisite to deliver long term benefits, it needs to survive the first CEO transition successfully. This happens through culture, systems of work and daily practices.

 

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The mind once enlightened, cannot again become dark

During our lifetime we may be fortunate enough to receive lenses that provide deep understandings of how things work. Those insights provide models of continuous learning that inform, nourish and sustain us. As a Noble Peace Prize winner said, “It felt like god had revealed a small part of how the universe worked’ adding he was not a religious man.

The point is what has been seen cannot be unseen.  Such meta understandings help us on our pathway towards enlightenment.  Of course, humility and openness are key ingredients to ensure ongoing learning, otherwise we run the risk of becoming dogmatic zealots.

The meta model of understanding human capability, work and the evolution of human value systems were such lenses. What a fantastic journey that has proven to be –  it led me to interview and analyse the most interesting people, and allowed me to assist many and diverse enterprises.  These lenses have stood me instead over multiple decades.

I also know that those lenses have been shared when I hear others encouraging their teams saying these lenses will alter their worldview and help their careers.  Mark Milliner, Ian Stone and Jacki Johnson were the most recent. Thank you for the affirmation in understanding.  Now as Billy Boyd says, I must bid you farewell and in closing I would like to offer you the following insights;

  • Work is a treadmill, but with different and exciting carrots on offer. Fast, fun and challenging.  Our work journey is driven by our deep need to actualize.

    Our need to be of value is enduring.

  • Work can be very satisfying, but while our capability is the driver, our current mode of transport is an old outdated dinosaur called capitalism. There are no free rides, and no one is exempt from travel. It is not a felt fair system and is a value detractor. As Muhammad Yunus says, future business will need a social license to operate.
  • A consultant is a role with accountability and no authority.
  • Work that detracts from planetary, regional and local sustainability cannot be tolerated or supported.  Irreversible damage is caused by companies and governments that have lost their ability to regulate for the common good of all -we need right work.
  • Consulting has allowed me to travel and work in many different and exotic places.
  • As a road warrior I have been equipped with the latest tools of the trade as they evolved… but the problem is my e-wastage mound grows. Full value chain accountability is needed.
  • Consulting has given me time to lead a personally rich lifestyle and get to know my kids – a real blessing… there was a financial sacrifice, but it was worth it.

    “My partner (also a consultant) and I agreed that one parent would always be fully present for the kids (we now have three beautiful adults).  We took it in turns.”

  • It has allowed me to write and publish two books, the third an adventure which sits on the cusp of the new journey and provides a segue to the new future.
  • The right mentors come when the pupil is ready for them.  Gillian Stamp, Don Beck, Malcolm Hollick, Robin Mills – thank you for believing in me.
  • It has led me to renounce the “short-termism” of the free market system, especially greed.

     The word ENOUGH does not exist in business vocabulary.  There can never be ENOUGH!

  • I have lost faith in accountability. I see too many overwhelmed, overpaid and incompetent leaders escaping censure.
  • I am grateful to all my clients who believe in us and were willing to experiment with us.
  • Relationships are frail and need constant tending, trusting and sometimes clear tasking.
  • Look after your networks, friends and family.  Also members of the same family are often not born under the same roof.
  • Thank you to my current team, I am privileged to work with Adam Thompson, Tim Levett, Verena MacLean, Bruce Whitby, Samantha MacDonald, Tanya Brockmeier, Amanda Johnson , Brent Sheridan and Sam Wilkinson.
  • In retrospect, although it did not feel like it at the time, I have learnt more when I have failed or been in conflict.
  • My corporate consulting journey has driven my need to understand other ways we could better organise, for fairer and more just outcomes for all, not just a select few.

 The transition beckons.

I have seen a different world, running on a different operating system and that is now my Call to Adventure. What is seen, cannot be unseen.

Aluta Continua!!

 

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GEN=Plan B

A exciting, sustainable, and bold parallel universe exists in our current time and dimension.  And we can all find out about it and be part of it if we choose.

Have you heard of the Global Eco-Village Network  (GEN)?  Well I am an ambassador for this movement and I really value my role.  Why?

Because I am privileged to be able to offer another viable option to an overheated world that allows humans to live differently, sustainably and far more happily.

I am not an ex-hippie, nor do I even hail from a community background. Quite the converse in fact. Elon Musk offers humanity another option as well, a plan to colonise Mars, because we stuffed this up so badly.  Global Leaders have no answers to the wicked problems that overwhelm them.

Their mantra is the same;  growth and jobs (never mind business is cutting jobs and AI looks to replace 35%+ of known jobs).  Market capitalism and the consumer model is terminally ill and will never deliver what we so badly need which is not more jobs or more growth.

GEN is a global body, representing the regions of the world in a loose affiliation of networks.  It is a parallel world that has developed independently and runs counter culture to the consumer, market driven economy.  Its focus is not growth but about mindful living at a human scale and creating sustainable, resilient communities in the process. It is innovative, resilient and its teachings and practices are increasingly becoming known.

You may not know that GEN is a UN recognised body. Since 2000, GEN has had consultative status at the UN-Economic and Social Council (ECOSOC) commission, and is represented at regular briefing sessions at UN Headquarters. GEN is also a partner of the United Nations Institute for Training and Research, UNITAR.

GEN is concerned not only with supporting and developing ecovillages, but urban eco-communities. It represents a range of diverse communities, some very advanced and some still forming, some in the rich old millions and some in the hungry billions.  At its heart each community is bound in one or more ways to the following values:

  • food, water, energy access and security
  • sustainable environments – through restoration, management practices
  • Land use and permaculture
  • education for sustainable development
  • developing circular economies
  • community health and wellbeing
  • stakeholder participation and community management skills
  • women and girls empowerment
  • technology innovation
  • acting locally, reaching out

I  want to draw your attention to two powerful large scale change initiatives.  The first is the  Pan African Ecovillage Development Programme, a model to change the dynamics of developing regions, and the other an educational model, a true ecotourism opportunity.

My new book (Enough) is coming out in December 2017 and I mention this because, back in 2007 when I started to write it, I envisaged a programme for the rejuvenation of Africa, which I called the African Ecovillage Development Project (AEDP).  Little did I think then that in 2017 GEN would be asking for funding to help send delegates from the Pan African Ecovillage Development Programme to COP 33 in Bonn.

What a wonderful and powerful initiative.  Astute leadership in some African nations have seen this as an opportunity to build resilient and self sufficient communities. Let’s look to help it grow and to hope to see such programmes emerging elsewhere, rather then putting faith in the old broken paradigm of growth.

The other initiative emerging from GEN Australia is an educational initiative. We want to make our GEN member’s assets available to people to visit, to share, to be part of community and to experience a different way of living.  We are, with GEN International and our network, going to present a wonderful and thrilling GEN eco-tourism experience from a once off trip to a world tour from which you can return and start living differently, in a community or not, but as a member of a different human destiny.

Next steps

CHOOSE LIFE.

Think differently, take a dare to be different.

Life is short. Remember, we all have all the time there is.

Life LIFE!

 

 

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So you want to be an Agile Organisation? Some things to keep in mind…

So you want to be Agile.  The common criteria I have found to define an ‘Agile’ organisation are: –

  1. Fast moving, flexible, quick and responsive to changes, challenges, events and opportunities from anywhere, anytime.
  2. Built on policies and processes that facilitate speed and change, it aims to achieve continuous competitive advantage in serving its customers.
  3. Agile enterprises use diffused authority and flat, non hierarchical organizational structure with no single point of control.
  4. Short loop information flows among different departments, and develop close, trust-based relationships with their customers and suppliers.
  5. The connected and aware entrepreneurial organisation, with leaders as catalysts.

So, what to do to achieve these five points?  Firstly, all five points are connected; none stand alone. Lets unpack these five points;

1. Fast moving, flexible, quick and responsive to changes, challenges, events and opportunities from anywhere, anytime – In my last blog I mentioned how social genetics or memes evolve with society  and organisational design reflect both dominant and emergent memes.  Pathfinders/early adopters are expressions of the exciting and emergent value systems. That is why their value propositions are so powerful and there is a mad rush to emulate the few that are successful. Your ability to become Agile depends on your dominant meme system (culture).

Point 1 is about quick and effective exercise of judgment – i.e. decision making. And it is not short term ONLY; it needs to be long term as well (future focused work is a function of organisation complexity).  A recent article in the HBR illustrates how important long term thinking is and how it has worked well for companies taking the long view.

An ‘agile’ organisation must be both short and long term to be sustainable and as well as resilient. The necessary minimal conditions for this are;

  • an effective structure reflecting the company’s complexity and one that can delivers its intent;
  • authorised and flexible role relationships that allow decisions making to be done quickly and effectively,  at the right time and place;
  • A flexible structure with home-based roles accountable for ensuring different unique value adds – (ie accountable for long and short term).
  • Leaders with the cognitive capability and skilled knowledge to handle the complexity of differing types of decision making in all teams, functional areas.

2. Built on policies and processes that facilitate speed and change, it aims to achieve continuous competitive advantage in serving its customers. Organisation intent is delivered through systems of work which are both customer centric and whole of systems thinking.  This is where the speed and innovation of digital revolution has driven the need for agility.

Systems of Work (policies and processes) in the Value Added Domain of work (known customers, known products, known services, known markets) need to be so much faster, seamless and integrated – to delight and anticipate the customer.  Leading through the rear-view mirror in short time spans is to ensure captivity, opportunities and changing circumstances.  Many companies are locked into battle with adding new value through customer rear-view data analytics, aimed at short term gains (1-3 years).

However true agility requires a future focused customer windscreen as well.  Elon Musk commented that the customer (and governments) have no idea what the future is bringing and looking to the past is no guide in our fast moving, disruptive world.

Thus Strategic Intent at the longer, more complex work themes level requires different speed systems of work; mutiple ecosystems awareness; as well as the slower, deeper building of organisational DNA.  Thus a two speed system of policies and processes, where the shorter time spans are for decision making to adapt, change, innovate; while the longer time spans, stablise, integrate, learn and invest.

3. Agile enterprises use diffused authority and flat, non hierarchical organizational structure with no single point of control.

This is where I differ from the definition. I know of no long term successful company (survived and thrived for 15 years+) where there are no points of control.  Diffused authority in principle allows for effective, rapid and relevant decision making.  No accountability is a recipe for an organisational stuff up and failure.  Sorry, unpalatable I know, but there is it.  The naked truth.

If you do this, history will eat you and history has a magnificently illustrated cookery book.

Nature uses hierarchy for creating unique value add; no part is better then another, each part is accountable for different stuff.  We talk about hierarchy not as power based or centralised command and control of the red, blue or orange memes, but as yellow (or teal); themes of work, each with unique value adding based on increasing uncertainty and ambiguity, hence complexity.

Here we integrate structure with rear view mirror and the future focused windscreen. The ANZ CEO did not even know how many levels there were in his company, but ANZ ‘levels’ seem to be traditional hierarchy,  not complexity base work themes.

4. Short loop information flows among different departments, and develop close, trust-based relationships with their customers and suppliers.

Yes, yes, yes!!!!  Unfortunately so often a wish list. Organisations have a Bank of Trust in which deposits and withdrawals are made.  Sadly many operate in overdraft. Trust comes from building strong trusting two way relationships over time.  It happens when point 1 to 3 are in place and emerges from saying what you plan on doing and doing what you say, and by leading in a consistent, collaborative way.  Trust has a corollary, it needs to be felt fair.

An agile organisation is not the sum of a specific technique or team based approach; it is the entire way we design, operate and lead the enterprise. It is a culture of how we do things here.

5. The connected and aware entrepreneurial organisation – Organisations go through cycles of growth, equilibrium and growth, as their complexity increases. Failure or death exist at any-point, especially at points of transition and emergence. Different memes may become dominant drivers.

Agile is also a term that can apply to an organisation’s ability to move rapidly into and remain in Prime;  I refer readers to Izchak Adizes pioneering work in regard to corporate life cycles

Many references are made to hiring ‘smart people’ but smart is left vague, up to general interpretation. Each phase requires different leadership skills;  so I have avoided ‘the list’ and rather say characteristics are adaptability, skilled managerial leadership and ability to work at the theme of complexity they are leading.

Therefore a key operating principle is one of individual cognitive capability being matched to work challenge – and consistent studies show people grow or shrink work according to their ability to exercise judgement (when they do not know and cannot know what to do).  Success comes from stocking high potential individuals into the organisation envelopes of change, with a clear mandate to lead major initiatives, turn things around or head up successful startups. Fact.

So in conclusion – An Agile Organisation is many integrated things, with no silver bullets.  It is the Yellow Meme, doing what works and doing what is requisite…

References

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Org Design Evolution – (Hierarchy, Teal, Agile, Sociocracy, Matrix and Requisite) shaped by Memes (culture)

As my company works in the field of organisation design and navigate through the milieu of Agile, Lean, Matrix, Sociocracy and Requisite, I thought a blog on the evolution of structure might be a good idea for providing a balanced view on this topic.

Before starting an evolutionary journey I just want to say organising to get stuff done is a very old human past time.  Structures have evolved over time and mirror our culture.  Culture itself is shaped by human memes, the social equivalent of genes.  The first person to understand this was Dr Clare Graves and his ideas were picked up Dr Don Beck who clearly enunciated in the work Spiral Dynamics. Ken Wilbur later also climbed onto this band wagon.

Culture evolves over time and memes are packages of cultural information (containing templates of fashion, social etiquette, art, design, laws, work, customs, beliefs etc) – our social DNA. We as individuals all carry our social meme package. We can shift between our meme package, but normally have a dominant operating set of values. Not unexpectedly, this has a major impact in business.

The ideas of memes shaping organisational design have reemerged thanks to  Laloux’s book and the so called ‘Teal’ Organisations. While sadly a gross over simplification of the actual evolution of design, it is a step towards understanding how memes shape structure. So here is our journey (thanks Don)

Millions of year to present…

1 – Band – beige. Maslow’s base of his pyramid – survival – food, water, shelter – Maslow and Graves were contemporaries who argued bitterly about what actualisation meant.  – Organisation here was protection and duties assigned by stronger members to ensure food, safety, warmth, procreation. Hunter-gathering – band moved with seasons and food availability.Technology evolved slowly and bands were primary form of structure to get work done and survive.

Transition to next value system took place over millions of years, as we evolved culturally and technologically, but arrived with domestication of plants and animals and first permanent settlements.

2 – Tribe – Purple.  oldest of values systems – organising for safety. Circular around clan, tribe.  Decision making guided by elders, shaman or chief.  Seen as distinct group or tribe – best to deal with threats and focus on survival of tribe / group. Roles determined by age, gender, kinship and power.  Ritual important for coherence and protection. This meme is still very active and has evolved into sport. nationalism etc .

3. Empire – Red.  power gods – leader is all powerful, organised on favour, fear, domination.  emergence of strong egos, self more powerful then group, confront dangers and conquers, struggles over niches, exploitative systems.  Big boss rules through other bosses; communication downwards only, relationships governed by ‘how can I gain?” Modern glimpse – mafia, motorcycles gangs, warlords, despots/dictators.

18th Century to present…. Transition to next value system took place with arrival of industrialsation;   People needed in cities and development rapid as we evolved culturally and technologically. Huge conflict as memes battle for dominance – eg US Civil War, Russian Revolution, Anglo – Boer War, China.  Agricultural Waves vs Industrial Ages.

4.  Authority Structure – Blue, order and progress.  First memes of the Industrial Age. Arrival of the hierarchy – ability to organise on huge scale and assemble resources for mass  production.  Hierarchy brings scalability  – communication downwards and across, people in role – occupy rightful place, wait turn and obey orders.  Person with appropriate positional power makes decisions.  Efficiency and production, but rigid rules for structures, roles and rank.

Figure I: The older but still very active memes and their structures for getting stuff done

 

4. Strategic Enterprise – Orange – Materialistic/Achiever – Strive Drive.  Bureaucratic and status / power  orientated; delegated authorities, communication up, down and across, but evolves… drives results and outcomes, highly competitive. Seeks best solutions, but resource intensive and wasteful. Hierarchy evolves into adaptable and flexible structures.  Status orientated – allows for quick upward mobility and creativity. Durable and powerful Org design structure, gains global popularity for getting stuff done.

1960’s to Present…

5. Social Networks – Green – Sociocentric –  Human Bond – this meme burst onto the stage with the failure/successes  and excesses of consumerism and materialism (Orange meme).  Excesses of hierarchy gives rise to experimentation with this new egalitarian meme which values community, sharing, inner harmony, the team, well-being, balance and collaboration.  New  org models, concerned with equals working for mutual benefit; deny concerns with status and benefits; matrix, sociocracy, holocracy, self managed teams;  ‘the people’.   Leadership and hierarchy not in favour;  group consensus, flat structure and the team are in.

1980’s to Present…

  (TEAL of Laloux’s organisation sits between Green and Yellow.)

6.  Systemic Flow – Yellow – integrative – Flex Flow – this new meme arises due to Green’s inability to resolve and deal with complexity.  Org seen through systems lenses.  Structure as needed; according to task at hand;  Project based; changing functional leadership with decision making.  Connected, fluid, adaptable, intensely pragmatic, technological savvy, does what works – including partnerships, alliances;  walk away from what does not.  Agile and Requisite evolve, now based on natural organic hierarchy of complexity. Shared values sought with ecosystems.

7.  Holistic Organism – searches for holistic solutions (ecosystem) and guiding principles, the order underneath apparent chaos. blends consensus, competency in global perspective, focus information for insights and greater good.  Able to move quickly, each entity is microcosm of larger system.  Shared values require no harm, zero waste, circular, share.  Social businesses with global thinking and collective actions. Structure as required by the nature of things…

Figure 2 : Active and Emergent Memes and their structures for getting stuff done…

 

Lessons

  1. All org designs have aspects that work; some are robust, principles understood and do work; spot the evolutionary growth of each and don’t discard the good stuff.
  2. Ascertain your culture by looking at what memes are dominant (easy, check the CEO and executive; that’s the windsock to your structure).
  3. Digital transformation depends on yellow, orange and green memes, but mostly yellow.
  4. Oh and of course; people choose products and services according to their dominant memes, but how many marketers know this instinctively? Sort your products and marketing to meme segments
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My Defining Moments

Defining Moments. My friend has a blog called defining moments. They are profound words.  To me  they mean “a sharp,shaping event; one that alters your view of the world – an unforgettable learning experience”  It can be for good or bad. I have been thinking about some of my defining events and what I learnt;

1. Sunrise and a New Day – as a young officer, I remember sun rise after a long and harrowing night in enemy territory. It was a defining moment.  I promised myself to celebrate each new day, acknowledging it as an opportunity to live fully. I sometimes think of the words of John Cougar Mellencamp describing how life becomes grey, blurred, slipping past – same old, same old; – “life goes on but the joy of living is gone” An extract from my journal was “If it will not kill or wound – fear not, be brave.” LIVE while you have LIFE. WELCOME EACH DAY.

2. Physical Well-Being – I had a quadriplegic girlfriend. She broke her neck diving into a wave and had not ventured back into the sea until one morning, I took her out on my surfboard – a calm, glassy day and we surfed together. It was a tremendously emotional and a healing time. That relationship was a defining moment because being physically healthy is as good as it gets. There should be nothing else to complain about. Being really sick or physically challenged puts trivial worries into perspective. HEALTH IS NO 1.

3. I CAN do it – in 1997 my company turned over its first million. That was a defining moment. Many said I was mad to go it alone, and yes, the economy was shrinking, the country in revolt and hey, as the naysayers said; what did I know about business? Being successful is great, but it involves trade offs and a never ending commitment. My diary at that time had a note –  “Funny, the harder I work the luckier I get”   COMMIT FULLY TO WHAT YOU VALUE AND DREAM, BE BOLD.

4. Shit, this is NOT as good as it gets – in 2009 I discovered a completely different way to live life. It was a struggle for me to embrace at first, being diametrically opposed to how I have been programmed from birth to live – A defining moment. I realised another much finer world exists and I am moving fully into it.  What that defining moment taught me? BE INQUISITIVE, TAKE RISKS. DON’T LIMIT YOURSELF… as Mulder said in the X Files;  “The truth (for you) is out there”.

5. Betrayal – A strong, trusting business relationship shattered some years ago, almost landing in court. It cost me my company, dear friendships and almost my marriage. I was bitter and trusted no one for many years. A defining moment for me, although it shaped a dark journey. Time is a great healer.  TRUST IN YOURSELF. ALWAYS. 

6. Manifestation – you get what you wish and the clearer your wish is – the better your chance of getting it. I have been practicing this for years without realising it.  When I twigged that this stuff ACTUALLY works; it was a defining movement.  I learnt to be mindful in its practice – if your wish  is unclear, you get an unclear outcome; sort of, not quite, often with unwelcome and unexpected side effects.  If  it is a dark picture; beware. My first manifestation was dark and shook me to my core. BEWARE WHAT YOU WISH FOR and DO NO HARM IN YOUR WISHES.

What are your defining moments and what did you learn? 

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HBR – providing proof that managing for the long term pays off, but displays Requisite ignorance

A recent Harvard Business Review (HBR) indicates researchers have finally proven a critical Requisite concept – that complexity, work and time are linked. Good piece of work. The article claims:

* Companies deliver superior results when executives manage for long term wealth creation and resist focusing on market quarterly earnings (eg Unilever, AT&T, Amazon)
The article talks about a long term mindset – in Requisite terms the companies they describe are all operating in Work Themes of Corporate Citizenship (Work Level VI) that requires a mindset of up to 10 – 15 years. The leadership themes for these types of companies is wealth creation and tolerance (we need value creating outcomes.
*Executive feel balance between short term accountability and long term success are out of whack– The world needs long term thinking because long term thinking is by definition connected up thinking and this drives out short term gains to please the market. Requisite is clear – the more comlex the work, the longer the time required to judge the outcomes.
*Resilience – during the 2008-2009 GFC, these companies not only saw smaller declines in revenue, but also continued to increase investment in R&D- on average 8.5% – compared to 3.7% for others. Economic profit increased by 64% in comparison to peers over 15 years. Long term companies added 12,000 jobs on average from 2001 – 2015.
*Unable to measure the cost of short-termism – the article believes an additional 1$1 trillion has been lost in the US economy – but this is a bargain at the prize. Think of the true picture of short term gains and long term losses – think biodiversity, limits of growth, poverty and climate change!

Thinking long term is not ONLY good for business, its good for the entire PLANET.

This graphic, from my 2003 book, shows how Work, Civilisation and and Nature interact -the linking factors are time and decision making and how few companies work in the long time.